000-G01 덤프 IBM 인증

최근 IBM인증 000-G01시험이 IT업계에서 제일 높은 인지도를 가지고 있습니다.바라만 보지 마시고IBM인증 000-G01시험에 도전해보세요. ITExamDump 의 IBM인증 000-G01덤프로 시험준비공부를 하시면 한방에 시험패스 가능합니다. IBM인증 000-G01덤프로 자격증취득에 가까워지고 나아가서는 IT업계에서 인정을 받는 열쇠를 소유한것과 같다고 할수 있습니다.

ITExamDump의 IBM인증 000-G01덤프의 무료샘플을 이미 체험해보셨죠? ITExamDump의 IBM인증 000-G01덤프에 단번에 신뢰가 생겨 남은 문제도 공부해보고 싶지 않나요? ITExamDump는 고객님들의 시험부담을 덜어드리기 위해 가벼운 가격으로 덤프를 제공해드립니다. ITExamDump의 IBM인증 000-G01로 시험패스하다 더욱 넓고 좋은곳으로 고고싱 하세요.

IBM인증사에서 주췌하는 000-G01시험은 IT업계에 종사하는 분이시라면 모두 패스하여 자격증을 취득하고 싶으리라 믿습니다. ITExamDump에서는 여러분이 IT인증자격증을 편하게 취득할수 있게 도와드리는 IT자격증시험대비시험자료를 제공해드리는 전문 사이트입니다. ITExamDump덤프로 자격증취득의 꿈을 이루세요.

IBM 인증 000-G01시험이 너무 어려워서 시험 볼 엄두도 나지 않는다구요? ITExamDump 덤프만 공부하신다면 IT인증시험공부고민은 이젠 그만 하셔도 됩니다. ITExamDump에서 제공해드리는IBM 인증 000-G01시험대비 덤프는 덤프제공사이트에서 가장 최신버전이여서 시험패스는 한방에 갑니다. IBM 인증 000-G01시험뿐만 아니라 IT인증시험에 관한 모든 시험에 대비한 덤프를 제공해드립니다. 많은 애용 바랍니다.

IT인증자격증을 취득하는 것은 IT업계에서 자신의 경쟁율을 높이는 유력한 수단입니다. 경쟁에서 밀리지 않으려면 자격증을 많이 취득하는 편이 안전합니다.하지만 IT자격증취득은 생각보다 많이 어려운 일입니다. IBM인증 000-G01시험은 인기자격증을 취득하는데 필요한 시험과목입니다. ITExamDump는 여러분이 자격증을 취득하는 길에서의 없어서는 안될 동반자입니다. ITExamDump의IBM인증 000-G01덤프로 자격증을 편하게 취득하는게 어떨가요?

IBM인증000-G01시험을 패스하기가 어렵다고 하면 합습가이드를 선택하여 간단히 통과하실 수 잇습니다. 우리ITExamDump에서는 무조건 여러분을 위하여 관연 자료덤프 즉 문제와 답을 만들어낼 것입니다. 우리덤프로IBM인증000-G01시험준비를 잘하시면 100%IBM인증000-G01시험을 패스할 수 있습니다. ITExamDump덤프로 여러분은IBM인증000-G01시험을 패스는 물론 여러분의 귀증한 간도 절약하실 수 있습니다.

시험 번호/코드: 000-G01

시험 이름: IBM (IBM EMEA Maintenance and Technical Support Mastery Test v1)

000-G01 덤프무료샘플다운로드하기: http://www.itexamdump.com/000-G01.html

NO.1 Where is ETS positioned within the MTS offering portfolio?
A. Base Warranty
B. Base Maintenance
C. IBM Committed Services
D. IBM Business Critical Services
Answer: D

IBM덤프   000-G01   000-G01최신덤프   000-G01기출문제

NO.2 Which of the answer(s) is(are) among the ETS Service Elements?
A. Remote Account Advocate Team, Review Calls
B. Performance tuning Service
C. Microcode change offering, Onsite Account Advocate (option)
D. Critical Situation management, Fix-time commitment for Software problems
Answer: A

IBM시험문제   000-G01   000-G01시험문제   000-G01최신덤프

NO.3 What two Premium Maintenance Services offerings are offered ideally on top of a Base Maintenance
Support?
A. SupportLine and Microcode Support
B. ServicePac and Harddrive Retention
C. Software Support Extension and SupportLine
D. Service Upgrade and Committed Services
Answer: D

IBM   000-G01   000-G01자료   000-G01시험문제   000-G01덤프

NO.4 What defines Client Value.?
A. Superior Service
B. Server downtime
C. Business Value, Cost and a client's beliefs and assumptions
D. IBM MTS's unique services, features, and functions
Answer: C

IBM인증   000-G01   000-G01   000-G01   000-G01

NO.5 What are some of the highlights of the IBM MTSS solution?
A. Alleviates the management burden on IT and is helping to free up resources for more strategic tasks
B. IBM provides inventory, reporting and invoice management
C. Provides a comprehensive IT management solution for the client's whole IT infrastructure
D. All of the above
Answer: D

IBM최신덤프   000-G01   000-G01최신덤프   000-G01

NO.6 How does MTS deliver its value in Outage Prevention?
A. Proactive hardware services, "client-advocate" services, Harddrive Retention
B. Proactive hardware services, "client-advocate" services, access to information across multiple vendors
C. Proactive hardware services, ServicePac services, access to information across multiple vendors
D. Hardware Service Upgrade, "client-advocate" services, access to information across multiple vendors
Answer: B

IBM덤프   000-G01   000-G01   000-G01자격증   000-G01인증

NO.7 What does the abbreviation SWMA stand for?
A. It stands for Software Marketing
B. It means Software Maintenance
C. It is the acronym for Skills With Most Acceptance
D. It stands for Swap Mail
Answer: B

IBM기출문제   000-G01덤프   000-G01

NO.8 What is a CRU?
A. A part that is designed to be safe and simple to replace
B. Circuit Resistor Union
C. Customer Replaceable Unit
D. A and C
Answer: D

IBM   000-G01자료   000-G01최신덤프   000-G01최신덤프   000-G01덤프

NO.9 What does the abbreviation "ERIC" stand for?
A. Error Recovery Interface Coupler
B. Empathy, Read between the lines, Intelligent Questioning, Control
C. Emotion, Refine, Integrate, Collaborate
D. Explore, Refine, Influence and Confirm
Answer: D

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NO.10 What are the factors used in the algorithm to calculate the benefit of reduced problem-handling
resources?
A. "Amount of resource reallocated to strategic project", "Hourly resource cost"
B. "Monthly value of a project", "Hourly resource cost"
C. "Monthly value of a project", "Hourly Outage Cost"
D. "Hourly Outage Cost", "Amount of resource reallocated to strategic project"
Answer: A

IBM덤프   000-G01최신덤프   000-G01   000-G01

NO.11 What are potential proof points for MTS services and references you can use?
A. Describe your proof points and references in general terms
B. General industry stories
C. Understand what is relevant to your client and describe your proof points and references in those terms
D. MTS Product Information - General information on service delivery issues
Answer: C

IBM기출문제   000-G01덤프   000-G01기출문제   000-G01시험문제   000-G01

NO.12 What are the rules for good questioning?
A. Give the customer a lecture about the benefits of MTS
B. Roll multiple questions into one long, rambling question
C. Do not ask reconfirming and clarification questions
D. Keep your questions short and simple
Answer: D

IBM   000-G01최신덤프   000-G01   000-G01   000-G01   000-G01

NO.13 What do you want from call preparation?
A. Identify the desired outcomes for the call
B. Identify next steps
C. Identify how to handle difficult areas
D. All of the above
Answer: D

IBM자격증   000-G01   000-G01기출문제   000-G01   000-G01

NO.14 What is the single most important differentiator of the IBM SWMA?
A. The price is very low
B. It covers all software on System x
C. It is Software Support for non-IBM products only
D. It is a bundled offering for Support and Subscription of IBM Software Products
Answer: D

IBM   000-G01   000-G01자료   000-G01

NO.15 What are the factors to calculate the benefit of a reduced outage duration?
A. "Monthly value of a project", "Hourly resource cost", "Number of outages impacted"
B. "Hourly Outage Cost", "Reduced Outage Time", "Number of outages impacted"
C. "Hourly Outage Cost", "Reduced Outage Time", "Monthly value of a project"
D. "Hourly resource cost", "Reduced Outage Time", "Number of outages impacted"
Answer: B

IBM자료   000-G01기출문제   000-G01

NO.16 How does MTS deliver its value in reducing the outage duration?
A. Highly trained hardware service reps (SSRs) to handle the client's call
B. Dedicated team of professionals who know the client's environment
C. Experience in managing complex problems - particularly multi vendor
D. All of the above
Answer: D

IBM   000-G01   000-G01   000-G01   000-G01기출문제   000-G01

NO.17 What is the objective of the Explore phase (ERIC Questioning Framework)?
A. Understand the priorities of the client
B. Understand the linkage between the IT and the business
C. Uncover and expand topics of interest
D. All of the above
Answer: D

IBM자료   000-G01자격증   000-G01   000-G01기출문제   000-G01 pdf   000-G01자료

NO.18 What distinguishes ServicePac Essentials from other ServicePac's?
A. Support for multiple machines is combined in ServicePac Essentials and Virtualized Essentials
B. ServicePac Essentials combine several service offerings into one ServicePac
C. In addition to maintenance ServicePac Essentials commit IBM to perform a service within a given time
D. They offer only essential Maintenance, nothing else
Answer: B

IBM   000-G01 pdf   000-G01 pdf   000-G01인증

NO.19 What is the objective of the Confirm phase (ERIC Questioning Framework)?
A. Leave the specifics of the next call open to have room to add other products
B. Find out if any areas of disagreement exist
C. Explore and reflect on potential MTS solutions
D. Confirm you priorities
Answer: B

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NO.20 The prerequisite for every sale is?
A. The customer must have a business need for the service
B. The customer must know that they have that need
C. The customer must feel that addressing that need is a priority
D. All of the above
Answer: D

IBM   000-G01   000-G01   000-G01   000-G01자격증

거침없이 발전해나가는 IT업계에서 자신만의 자리를 동요하지 않고 단단히 지킬려면IBM인증 000-G01시험은 무조건 패스해야 합니다. 하지만IBM인증 000-G01시험패스는 하늘에 별따기 만큼 어렵습니다. 시험이 영어로 출제되어 공부자료 마련도 좀 힘든편입니다. 여러분들의 고민을 덜어드리기 위해ITExamDump에서는IBM인증 000-G01시험의 영어버전 실제문제를 연구하여 실제시험에 대비한 영어버전IBM인증 000-G01덤프를 출시하였습니다.전문적인 시험대비자료이기에 다른 공부자료는 필요없이ITExamDump에서 제공해드리는IBM인증 000-G01영어버전덤프만 공부하시면 자격증을 딸수 있습니다.